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FAQS

How long does delivery take and is shipping free?

We offer FREE shipping across India! Most orders are delivered within 5-7 business days from dispatch. Your order will be processed within 2-3 business days, and you'll receive live tracking details via SMS/WhatsApp once shipped.

What is your return policy?

We offer hassle-free returns within 7 days of delivery. Products must be unused and in original packaging. A clear unboxing video is required to process returns. Refunds are processed within 5-7 working days after verification.

Do you offer Cash on Delivery (COD)?

Yes! COD is available on all eligible orders across India. Simply pay ₹120 extra for COD service, and pay in cash when your order arrives at your doorstep.

Are your products genuine and do they come with warranty?

Absolutely! All Trendzfactory products are 100% genuine, quality-tested, and carefully curated. Most products come with a 5-day replacement warranty. Specific warranty details are mentioned on each product page.

What payment methods do you accept?

We accept multiple secure payment options including COD, UPI, Debit/Credit Cards, Net Banking, and Digital Wallets.

We Pack Trust with Every Order!